Nat Ross

8.7 (18‎ Sirelo reviews)
i
What customers are saying
pro
Professional (4)
pro
Fast move (4)
pro
Price (3)
con
Communication (2)
Services
International removals
National moving
Excess baggage
Man & Van
Car & Vehicle transport
Piano transport
Art transport
Associations
FIDI
IAM

About

We are one of the oldest operating companies in the Ireland having opened for business in Cork in 1881.
We mean business when we move you. Did you know that the average person will move approximately eleven times in their lifetime? Moving ranks as one of the most stressful events in your life.
Before you buy a car, you read reviews. Before you buy a house, you engage a surveyor, architect and even a builder. You might even check restaurant reviews before going to dinner. So when you move, it is important to chose the right mover.Read more

Sirelo asks...

What makes your company stand out?

When choosing a mover it might be helpful to ask:- How many years is the company in business and how many moves annual do they carry out? Has the company the correct licenses (Haulage, Waste Disposal), Tax Clearance together with Public and Employers Liability, Transit and insurance cover? Are they members of any trade associations such as - OMNI, Harmony, FIDI, LACMA or IAM? Nat Ross Group are on the only Revenue approved AEO Moving Company in Ireland (Authorised Economic Operator)

What is your insurance policy? How do you deal with damaged items?

Your designated mover should have Public and Employers Liability cover whilst packing in your home. Together with this Transit insurance cover can be offered for your goods are enroute to the final destination. We currently have such a policy in place and can extend this policy to cover your items in transit. A full valued inventory is always required and terms and conditions apply with an excess on each policy. Any notice of damage must be advised within 72 hours of delivery.

What is the best advice you would give to customers?

Always get at least three quotes from reputable companies. Always arrange a video call to share the full details of what needs to be moved and also showing access to the property. Always look for references. Nat Ross are constantly investing in the business to ensure that we provide a seamless service to all our customers. We are always happy to share advice on moving and look forward to your call.
Have you moved with this company?
We'd love to hear about your experience.

Reviews18

83% of the users recommend this moving company
18 of 18 reviews shown
Smooth and quick service at removing my effects, delivered in excellent conditions. I sent a very fragile item, and it arrived in perfect condition.
pro
Friendly
Moved from Dublin (Ireland) to Lisboa (lisbon) (Portugal)
Response of
Thank you very much L.S. Appreciate you taking the time to leave a review on your positive experience. All the best from Nat Ross
I have to say from start to finish this company was very professional kept us in the loop the driver [Name removed by Sirelo] was very helpful texting my husband was there on time would highly recommend this company
pro
Friendly
Moved from Dublin (Ireland) to Ferreiras (Portugal)
Response of
Thanks very much Catherine, delighted all went well. Will pass your thanks on to the crew.
Despite the lack of communication at the beginning (I was in a rush for the move in my case), people were very friendly and helpful. It went quite fast as they used a van to pack and deliver my stuff (not too many things) to South of France.
pro
Fast move
con
Communication
Moved from Dublin (Ireland) to Cadenet (France)
Fast & friendly. They loaded my belongings in 1 hour. Three days after I received them at my new location.
pro
Fast move
Moved from Clonkeeran (Ireland) to Saint-Cosme-en-Vairais (France)
Known company, good price, the people at both the pickup and delivery were extremely careful and helpful, as was the move coordinator
Moved from Galway (Ireland) to Griesheim (Germany)
Response of
Hi Thank you for your review. We are delighted you were happy with the services.
We had a good offer from Nat Ross to move my wife’s 8 boxes and 2 bikes from Ireland to Denmark – on a door-to-door pallet.
All boxes were packed well, but we were not happy with the packing of bikes. On arrival, it was clear that the bikes had not been well protected as they had several scratches from screws sticking out. Gear groups had not been protected, cables loose, so we paid $100 to get them brought back in order. However, all in all it was acceptable even though we expected much better protection.
Nat Ross has a subcontractor called Dachser who is in charge of delivering in Denmark. This was a total disaster and the reason why we will never use Nat Ross again. First of all, the pallet was delivered to a power plant 3km from our place. On the pallet our address was written in clear on all sides. But the driver left the package in this completely different address. We were contacted by the power plant and went to inspect the pallet – it was ours. Luckily, they told us we could leave the pallet there for a couple of days. Then we called Nat Ross who promised to get this sorted within the next week. We told them the only day we were not at home was Tuesday. Dascher arrived on Tuesday, and had it not been for a good neighbor we would not have received the pallet. The driver refused to deliver door to door because there were steps down to the main door (even though he had free access from the parking lot, which our neighbor told him). Apparently, he made some calls and decided to carry the boxes down to the shed – where we found them “thrown in”. We also found the consignment note with the address and the contact person of the power plant. Only God knows where they found this, as the power plant had never heard or had any contact with that company. We suggest that Nat Ross find a more reliable company to coorperate with than Dachser.Read more
Moved from Cork (Ireland) to Aarhus (Denmark)
When the removers arrived they clearly explained what was to happen. They were friendly and very professional, they worked methodically and nothing was to much trouble for them. They worked quickly efficiently were very tidy and just really nice men. I would recommend them to any one who are looking for a professional moving company Thank you so much for making our move a pleasure.
pro
very professional, hassle free friendly service
Moved from Ballyduff (Ireland) to Shrewsbury (United Kingdom)
Both [names removed by Sirelo] were amazing. They provided all information I needed and were very helpful in coordinating with me. Since I was relocating abroad I had to fly before my stuff was picked up and they had been extremely reliable and fast, I had everything delivered to me very quickly.
pro
fast
pro
reliable
con
none
Moved from Dublin (Ireland) to London (United Kingdom)
Response of
Hi Thank you for your review. We are delighted you were happy with our services
The experience with Nat Ross has been wonderful from the very beginning.
From the details for the quote with [name removed by Sirelo], the coordination with [name removed by Sirelo], the collection guys [names removed by Sirelo], and finally the delivery guy [name removed by Sirelo], everybody has been really professional and kind.
Everything arrives in perfect conditions and even earlier than the initial schedule.
Great staff, great service!
Thank you!
pro
Best quote and service
pro
Excellent result
Moved from Dublin (Ireland) to Sitges (Spain)
Response of
Thank you for your review. We were happy to help with your move. Hope you are enjoying your move to Spain
Fantastic service from the outset. Everything well planned by [names removed by Sirelo]. Special thanks though to the movers [names removed by Sirelo]. Amazing service....nothing was too much trouble.
pro
Customer care
pro
Professionalism
Moved from Enniskean (Ireland) to West Kirby (United Kingdom)
Response of
Thank you Patrick for your veery kind remarks and for taking the time to give them it is well appreciated by the whole team - I hope life will be good and kind to you in Uk
Their response was always very fast, super friendly, and the always had a way of helping me, and making me feel assured about the move. A big move like this is not always easy, but this was superb!
pro
Fast repsonse
pro
Perfect assistance
Moved from Dublin (Ireland) to Blouberg (South Africa)
Response of
appreciate your kind words K. was our pleasure being your move partner for this exciting phase of life Glyn
the communication was what hooked me as they explained so well- have to say was very happy with the crew that came out and also the details of my goods as they were in transit
pro
communicatios
pro
price was best i could find
con
none to be honest
Moved from Kildare (Ireland) to Vernon (United States)
Response of
Thank you L . and should you decide to return or go elsewhere don't forget us we work with partners worldwide and can shipe to and from anywhere- Marg
Excellent rapport clientèle, travail réalisé conformément à la planification, ils ont été flexible sur nos demandes particulières.
Livraison sans surprise, dans les délais avec leur partenaire à Helsinki.
pro
Accueil
pro
Professionnalisme
Moved from Dublin (Ireland) to Helsinki (Finland)
Response of
Merci S. pour vos aimables commentaires et j'espère que la vie et la famille se sont bien installées Marg
Communication started out great but towards the end my emails were ignored for 2 weeks. The move took an extremely long time even though I did explain we'd be needing our belongings in advance due to moving with baby and child but ended up buying practically everything new. All this because they decided for us to take the cheapest option when on the contrary we were more than willing to pay extra for having our boxes there in advance. It was not a nice 2 months having the baby sleep on a camping mattres.Everything arrived in top condition in the end.
pro
Friendly staff
pro
Quick quote
con
Long delivery times
con
Misunderstanding the required services
Moved from Dunleer (Ireland) to Bremen (Germany)
Dealing with this mover was very easy they were very responsive and knew the answers to all of questions.
pro
Very responsive
pro
Very easy to deal with
Moved from Rathmichael (Ireland) to Barbados (Barbados)
The packers did a good job, but the quote ended up being very expensive. I was also told that the move would take 2-3 weeks but it ended up taking 5-6 weeks which was problematic since we had only packed for 2-3 weeks.
pro
Packing service
con
Price
con
Time
Moved from Galway (Ireland) to Aalborg (Denmark)
Best service. Simple process. Good price. Friendly.
pro
Comprehensive service
pro
Price
Moved from Cape Town (South Africa) to Sligo (Ireland)
Originally quoted for 15 meters cubed. Then when organising collection was informed it was a typo it should have been 5. Then got back to me with an crazy expensive price. So I found a new company. The quote was there problem not mine.
Moved from Galway (Ireland) to Montgomery Village (United States)

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