We are one of the oldest operating companies in the Ireland having opened for business in Cork in 1881.
We mean business when we move you. Did you know that the average person will move approximately eleven times in their lifetime? Moving ranks as one of the most stressful events in your life.
Before you buy a car, you read reviews. Before you buy a house, you engage a surveyor, architect and even a builder. You might even check restaurant reviews before going to dinner. So when you move, it is important to chose the right mover.Read more
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
All boxes were packed well, but we were not happy with the packing of bikes. On arrival, it was clear that the bikes had not been well protected as they had several scratches from screws sticking out. Gear groups had not been protected, cables loose, so we paid $100 to get them brought back in order. However, all in all it was acceptable even though we expected much better protection.
Nat Ross has a subcontractor called Dachser who is in charge of delivering in Denmark. This was a total disaster and the reason why we will never use Nat Ross again. First of all, the pallet was delivered to a power plant 3km from our place. On the pallet our address was written in clear on all sides. But the driver left the package in this completely different address. We were contacted by the power plant and went to inspect the pallet – it was ours. Luckily, they told us we could leave the pallet there for a couple of days. Then we called Nat Ross who promised to get this sorted within the next week. We told them the only day we were not at home was Tuesday. Dascher arrived on Tuesday, and had it not been for a good neighbor we would not have received the pallet. The driver refused to deliver door to door because there were steps down to the main door (even though he had free access from the parking lot, which our neighbor told him). Apparently, he made some calls and decided to carry the boxes down to the shed – where we found them “thrown in”. We also found the consignment note with the address and the contact person of the power plant. Only God knows where they found this, as the power plant had never heard or had any contact with that company. We suggest that Nat Ross find a more reliable company to coorperate with than Dachser.Read more
From the details for the quote with [name removed by Sirelo], the coordination with [name removed by Sirelo], the collection guys [names removed by Sirelo], and finally the delivery guy [name removed by Sirelo], everybody has been really professional and kind.
Everything arrives in perfect conditions and even earlier than the initial schedule.
Great staff, great service!
Livraison sans surprise, dans les délais avec leur partenaire à Helsinki.