Nat Ross

Smooth and quick service at removing my effects, delivered in excellent conditions. I sent a very fragile item, and it arrived in perfect condition.

I have to say from start to finish this company was very professional kept us in the loop the driver [Name removed by Sirelo] was very helpful texting my husband was there on time would highly recommend this company

Despite the lack of communication at the beginning (I was in a rush for the move in my case), people were very friendly and helpful. It went quite fast as they used a van to pack and deliver my stuff (not too many things) to South of France.

Fast & friendly. They loaded my belongings in 1 hour. Three days after I received them at my new location.

Known company, good price, the people at both the pickup and delivery were extremely careful and helpful, as was the move coordinator

We had a good offer from Nat Ross to move my wife’s 8 boxes and 2 bikes from Ireland to Denmark – on a door-to-door pallet.
All boxes were packed well, but we were not happy with the packing of bikes. On arrival, it was clear that the bikes had not been well protected as they had several scratches from screws sticking out. Gear groups had not been protected, cables loose, so we paid $100 to get them brought back in order. However, all in all it was acceptable even though we expected much better protection.
Nat Ross has a subcontractor called Dachser who is in charge of delivering in Denmark. This was a total disaster and the reason why we will never use Nat Ross again. First of all, the pallet was delivered to a power plant 3km from our place. On the pallet our address was written in clear on all sides. But the driver left the package in this completely different address. We were contacted by the power plant and went to inspect the pallet – it was ours. Luckily, they told us we could leave the pallet there for a couple of days. Then we called Nat Ross who promised to get this sorted within the next week. We told them the only day we were not at home was Tuesday. Dascher arrived on Tuesday, and had it not been for a good neighbor we would not have received the pallet. The driver refused to deliver door to door because there were steps down to the main door (even though he had free access from the parking lot, which our neighbor told him). Apparently, he made some calls and decided to carry the boxes down to the shed – where we found them “thrown in”. We also found the consignment note with the address and the contact person of the power plant. Only God knows where they found this, as the power plant had never heard or had any contact with that company. We suggest that Nat Ross find a more reliable company to coorperate with than Dachser.Read more