RAS Group

Leider der Lastwagen war so lang es Kamm weder in mein Haus Einfahrt in Deutschland oder in Ireland. Heißt alles musste von der Straße geholt oder von Haus zur Straße obwohl ich in beiden Fällen ein Riesen Grundstück mit Parkplatz für 26 Autos. Wegen ein kleinen Knick in der Einfahrt kam der Lastwagen nicht um die Kurve.

the people were extremely professional and friendly, I had a peculiar move as I had to move on short notice leaving my goods with my old neighbors, that had limited time to schedule the day for picking my goods, the staff of this company, that I had never used before, was very understanding and professional, organizing everything and all my goods arrived on time and in perfect conditions! I definitely recommend RAS Group!

Sie waren freundlich, pünktlich, zuverlässig und für Rückfragen erreichbar - hätte nicht besser laufen können.

Everything went perfectly. Dealing with the company was fantastic, [name removed by Sirelo] was helpful, and the movers on either side were professional and helpful. Very happy with the result.

From the moment I got in touch with the firm, I felt the greeting and attention to be exceptional. I can say this for every member of the staff. I was guided through each step to take towards moving with accuracy and professionalism.

Todas las cajas llegaron en un tiempo razonable con el contenido intacto.

Overall, I'm quite happy with Ras Group Ltd. They were fast providing quote and providing a lot of details about services included. The price was right and they arrived on the selected day to pick up the packages. Be aware you'll need to help them to move your packages into the van, especially if you don't leave at ground level. The delivery was withing the arranged delivery-window and the only problem we had was with the exact delivery date, that was unexpectedly delayed one day. Apart from that, the packages arrived in very good shape. I did a lot of deliveries in the past with 'traditional' companies such as UPS and GLS. Ras Group managed the packages more carefully arriving the boxes in pretty good shape. Again, when the packages arrives, be aware most likely there will be only one man and you will need to help him to offload the packages from the van and move in to your home. I recommend this mover and I'm willing to contract them again in the future if I need another international moving.Read more

Sie haben meine Anfrage nicht verstanden (oder verstehen wollen, weil sie extrem klar war), nur die Hälfte der Pakete abgeholt, wollen aber natürlich den vollen Betrag bezahlt bekommen. Außerdem: Sehr sehr teuer.

Prompt with estimate, reasonably priced, very experienced with moves to US. [names removed by Sirelo] very friendly and very helpful

Very good communication and my boxes arrived safely in the exact same state they were before the collection.

Very cost effective but also very efficient service.

This is an excellent company. The delivery was 4 pieces of furniture and 12 boxes from Ireland to Germany via The Netherlands. Everything arrived safely. The contact in Dublin, [name removed by Sirelo], was very helpful and reliable and the Dutch agents who delivered the furniture and boxes were also very friendly and helpful. I would absolutely recommend this company.

Han sido siempre muy explicativos y profesionales. Cumplieron con los plazos y costos pautados.

perfekte Absprachen, sehr schnell und zuverlässig, immer wieder gern

Efficient, reactive to emails and my belongings arrived quickly and in good condition. All for a competitive price compared to other companies

Le plus patient et le seul qui nous a tenu informé des délais exacts pour la livraison à mon domicile

Everything went as planned. Staff really helpfull

Communication

Difficult to rate until the goods have arrived and I am advised of their condition.
The appropriate wrap protection was not available when writing desk being collected.
I was advised Pick up time would be 10am to 12md. When no sign At 12md I phoned the company and was advised would be 1.30pm to 2pm when items would be collected!
Collection was not from my home so I was waiting 3 and 1/2 hours in a basically unfurnished apartment which was unsatisfactory. The 2 men who were contracted to pick up the goods were pleasant and helpful .

Excelente servicio, volvería a contratarles y les recomendaría a mis amigos sin duda.

Very poor services, no VAT in the quote/estimate, no information at all about the time and day of delivery. I had to harass them to have information about the pick-up time (which was at 10pm!!!!!). For the delivery they told me that it will be on Saturday or Monday after (which was a bank holiday). I told them that it's a bank holiday and they told that it won't be an issue. As I had no news on Monday afternoon, I had to call them they told me that they can deliver because (guess what) it's a bank holiday. They told me they will deliver it on Tuesday but they didn't and they delivered it on Wednesday. From my perspective, it's a very bad company, they don't give information to their consumers, they really don't care. We're supposed to be at their disposal, to harass them to have information which is not usual at all. Avoid them.

puntuales, correctos, todo iba bien sin problemas

Regelmäßige Informationen und schnelle Bearbeitung

gute Preis/Leistung, freundliches Personal, Umgang mit Umzugsgut leider nicht sehr sorgsam

They were very professional with their work. They helped load all my stuff into the van and were very kind I would highly recommend them.

Todo ha llegado bien aunque la entrega ha sido más tarde de lo esperado

es war nur ein Mitarbeiter zum Ausladen da, das war teilweise sehr schwierig zu handeln für mich, den einiges Umzugsgut war schwer und/oder sperrig

Unzuverlässig. Unternehmen hat Umzug nicht durchgeführt und auch nicht abgesagt

I found Graham very efficient. The only issue we had was when the delivery was being made there was only a driver to help my mother with all the boxes etc. to be carried. There really should have been an extra man with the driver to help out. My mother was on her own with the driver and she is not that young anymore. This was the only problem I have had in dealing with the company.

Very helpful friendly staff