Get Cracking Limited

I have to say I would recommend this company with my eyes closed, from every step of the way they made it easy and moving your personal items is a big deal. [Name removed by Sirelo] was so responsive to every email and question. The guys who came to pack up my belongings were absolute gems and took great care and respect of my things and were efficient and polite. And the delivery was perfect, [Name removed by Sirelo] was a gentleman and so very helpful. It was flawless from start to finish and I would absolutely use this company again, no question.

I originally went with Get Cracking because of the good reviews, when I moved from Dublin to New York City. However, the service wasn't up to par at all. Firstly, it took a long time to ship. I shipped my items late August and didn't receive them until January. The original date I was told was in November, but it kept being moved back. Each time I had to manually reach out to do get an update on the progress - I wasn't informed when there was delays.

When my items actually arrived in New York, I noticed after unpacking all items (and signing for it) that there was a painting missing. That was annoying, but I had insurance for it. However, since I'd already signed for the boxes, I have been offered no insurance settlement. I can only recommend to stay away from them, or make sure that you unpack all the items in front of the movers and do a total tally.

The were very helpful, friendly and professional. On the phone as well as picking up and delivering my items.

The packing and collection was fine, they were professional and timely. That is the only reason I am not giving 1 star. The sales team was also responsive and helpful at the beginning. They lost 3 stars because they delaye my delivery which includes my dog by a whole day even though next day delivery was promised because they added another delivery before mine and did not even inform me. When I was super frustrated about it, they were not apologetic at all and said I didn't pay for a direct delivery. I would not care if my puppy was not with them but the next day delivery was the reason I chose them and I feel that they played me. Do not move with them and if you do, do not believe in any promise given.

I spent 5000€ for removal from Ireland to Estonia and from pictures can be seen the result of the shipment. I was asking extra care for my antique furniture and nothing was done to prevent such kind of damages. I paid extra money for insurance cover and after 6 weeks I'm still waiting for some clear answers about my claim. Get Cracking didn't provide any kind of support, never say sorry and disappear completely. Issue can happen of course but I was expecting a full understanding and support from Get Cracking to fix the issue with their insurance company. Really poor experience.
I had damages for 4500€ but the insurance company provided by Get Cracking LTD refunded only 2650€...so be aware about it as well.

I would highly recommend for pet transport! [name removed by Sirelo] and his team understood that a pet is part of the family and treated everything from booking to arrival with the utmost care and professionalism.

We had already moved country and our pug Pablo had to follow. Adam made me feel at ease from the first phone call that our little pup would be in safe hands. They picked him up for us from the kennels with his papers, bed and food. They provided us a crate for transport. He was going to Germany which took two days and we received videos of him on one of his walks while he was in France. It made our day to see him. Honestly the whole experience made us feel at ease, we have been dealing with various people trying to get our pet to Dubai and Adam and his team liaised with them all and for me were the most considerate to deal with of all providers. If your looking for someone to transport your pet overland these are the people.

The whole experience was really good. They were great value because unlike all other companies I contacted, they don't go through the UK but rather through France, which means less cost, paperwork and delays of delivery. I had great communication from [names removed by Sirelo] throughout the process. The lads picking up my stuff, [names removed by Sirelo], did a great job. Everything arrived on time and in one piece. I unreservedly recommend them.

Did not live up to expectations. Delivery of all items late with 1/4 of the shipment 5 days late, 1/2 shipment arriving 3 hours late and 1/4 arriving a day late (no apology or compensation, just told these things happen). Mattress ripped and black as though had been dragged along warehouse floor, dining room table had a large scratch down the centre, washing machine had top snapped off and many other items damaged. Ladder was lost. Initially, Get Cracking said they would repair all items at no cost to us. They then changed their mind 2 weeks later after we questioned why only a mattress clean was ordered not a full repair. We are now in the process of an insurance claim but Get Cracking have washed their hands of us and are providing no help. They do not care about the awful service provided or the damage and loss of our items and have stopped answering my questions. This delayed us moving into our house by 5 days which has created considerable expense and stress for us. Not recommended.Read more

what I appreciate with this company, is that they are very good regarding communication, answering emails and telephone. their personal are very friendly, welcoming and helpful

I was looking for an affordable and reliable storage and relocation company and GetCracking exceeded my expectations. Very prompt, responsive, available for any additional request, very professional all the way. Thank you especially to [names removed by Sirelo]! Keep up the great work, guys! Laura

The owner [name removed by Sirelo] was actively engaged in the quotation and advice stage. The collection was done by a first class guy [name removed by Sirelo]. On delivery it was clear that they had added reinforced packaging to many items at their Dublin depot before shipping on pallets. And though the shipment took over 2 weeks my belongings were delivered safely - which is the most critical.

Everything was easy and quick. All our belongings were perfectly packed and arrived to Switzerland without any problem.

Their price was close to other companies. A friend who moved to Sydney used them a year earlier, she had a very positive experience with them, so I decided to go with Get Cracking Removals. The delivery to Perth was delayed by 3 days, due to congestion at the port, but it couldn't really be helped. The owner of the company actually stopped by to say hello when the movers were collecting my stuff in Dublin, I was really impressed with this to be honest.

For the Feedback for other people, I believe we should be able to get the best value for money possible.
Moving is a very stressful task, so the better the value and service, the easier the move.
Get Cracking were the cheapest, however I was quite impressed with the overall service.
I would prefer if insurance was included, but none the less I did not need to use it.

The quote we have received form Get Cracking was not the cheapest, but we decided to go with them as their review online were 4.8 out of 5. The staff was friendly, no breakages on the delivery. Overall everything went good. The only negative was the delivery of boxes, which was delayed with 1 hour.

They came to collect the boxes on time, delivered as expected, everything went smoother

Invoice number I was given in Ireland for tracking was unrecognised in Spain it became a hard task to get parcels delivered accordingly.
When we received the two pallets there was quite a lot of room left in the first pallet and this was filled in with empty cartons. We were told everything would fit in one pallet, but we were then told to pay for additional pallet because it didn’t fit. It would have fitted perfectly

They broke the back wheel of my bike

They send an attractive cost estimate to lure you in as a client, but afterwards force you in paying additional high fees. Costs were 75% higher than their first estimate, although a very extensive list was given with all the products that needed to be shipped. I was informed about these additional costs a day prior to the move and had to pay them immediately or otherwise they would not ship my belongings. Criminal behaviour to take advantage of people leaving the country and forcing them to pay high additional fees at the very last moment so they have no other choice.

They were excellent, from initial quote to receding of furniture

Everything went fine, no damage on any delivered goods, easy to deal with them.

Very efficient and carefully packaged all of our goods.