STAY AWAY FROM THIS COMPANY.
We moved from Ireland to England during the summer 2022 and our hearts were broken with them. They replied to all of our emails straight away up until they took our money then went radio silent. We had to constantly email and ring them in the hopes they would answer, and when they did, they were unfriendly, unprofessional, rude and vague.
They promised our belongings would be delivered to us the week of moving to England, however, they failed to keep their word and we waited a few extra weeks without any of our possessions right when we were both starting new jobs.
They ran us around in circles as to when they would actually be delivering our belongings, telling us they would be delivering them on a certain day, then failing to show up without any communication until we called/ text/ emailed (This repeated multiple times). Their excuse for all of this was that their delivery driver was stuck outside another customers house for TWO DAYS. If this w
as the case then why did they not do the other deliveries then come back to that customer? We did not believe this story and think they just had not left Ireland yet.
The stress they placed upon us was disgraceful, and not once did they show any sign of empathy or understanding. They will not apologise for all the wrong that they do and are the worst company I have ever had the displeasure of dealing with.
They are cheap for a reason. You get what you pay for. I wish I could rate them 0 stars.Read more 
Please note the following
1. Your goods were shipped as a part load only and we offered you a very favourable price as you purchased the remaining space in the truck that contains 20 other part loads with deliveries all across Spain and Portugal.
2. Upon acceptance of your quote on our software, you had to tick multiple boxes and also provide a signature, one these boxes that you ticked reads 'I confirm I have read and retained a copy of your Terms and Conditions and understand the limited and standard liabilities to which I agree'
3. Confirming you have read our T&C's, section 13 stipulates 'Other than by reason of our negligence or breach of contract, we will not be liable for delays in transit'
4. As mentioned to you previously, there has been mitigating factors causing delays in transit, the first been us not been able to get a ferry space due to backlogs and it been busy season for ferry providers, (a factor we cannot influence nor control) and the vehicle br eaking down (from something we could not have anticipated). Both of these reasons are not by our negligence, but by things we simply cannot control and we are not liable for the delay.
At all points we have always responded to emails in a reasonable time frame and answer any calls as well. Part loads do not get a dedicated delivery time frame and as mentioned above the vehicle has 20 other deliveries on it, with key waits and transhipments required these also cause delays we cannot control.Read more